Privacy policy
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Privacy Policy
Effective Date: January 23, 2026

Contents

  1. About Us
  2. Our Commitment to Privacy
  3. Personal Information We Collect and How We Collect It
  4. How We Use Your Personal Information
  5. Legal Basis for Processing
  6. How and When We Share Personal Information
  7. Marketing, Educational Communications, and Your Choices
  8. Data Retention and Deletion
  9. International Transfers
  10. Your Data Protection Rights
  11. Updates to This Privacy Policy
  12. Contact Us

1. About Us

“We,” “us,” or “our” refers to H2H Enrollments, LLC, with its principal place of business located at:

20235 N Cave Creek Rd, Suite 104-286
Phoenix, AZ 85024-4424
United States

H2H Enrollments is an educational enrollment and benefits communication firm. We support employers, brokers, and employees by clearly communicating employer-sponsored and voluntary benefit options and helping individuals make informed decisions during enrollment and throughout the plan year.

2. Our Commitment to Privacy

Your privacy is fundamental to how we operate.

H2H Enrollments does not sell personal information, does not purchase personal information, and does not use personal data for data-brokering or resale purposes. We collect and use information only as necessary to provide enrollment education, communication, and related services, and to meet our legal and contractual obligations.

This Privacy Policy explains how we collect, use, safeguard, and disclose personal information when you interact with our websites, enrollment platforms, communications, and other online or offline services (collectively, the “Services”).

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you may contact us at support@h2henrollments.com.

3. Personal Information We Collect and How We Collect It

We collect personal information in ways that are consistent with our role as an enrollment education and communication partner.

Information You Provide Directly

Contact Information
When you or your employer engage with our Services, we may collect your name, email address, mailing address, phone number, employer name, and other information necessary to communicate with you about benefits, enrollment, or support services.

Enrollment and Benefits-Related Information
Depending on the Services provided, we may collect information required to educate and support benefits enrollment, such as benefit selections, coverage confirmations, and related communications. We collect only what is necessary to perform our role and do not use this information for unrelated purposes.

Survey and Feedback Information
You may voluntarily provide information when completing surveys, questionnaires, feedback forms, or participating in educational initiatives or promotions.

Communications Information
We collect information you share when you contact us, including emails, phone calls, text messages, or other communications with our team. This may include your preferences, questions, and information you choose to disclose.

4. How We Use Your Personal Information

We use personal information only in ways that align with our services, values, and legal obligations, including to:

  • Communicate and educate you about benefits available through your employer or selected services
  • Support enrollment processes, benefit administration, and ongoing employee communications
  • Respond to questions, inquiries, or customer support requests
  • Send service-related messages such as confirmations, updates, security notices, and administrative communications
  • Improve our Services by analyzing usage trends and operational effectiveness
  • Administer surveys, educational initiatives, or limited promotional activities related to our Services
  • Detect, prevent, and investigate fraud, security incidents, or misuse of our Services
  • Comply with contractual obligations, regulatory requirements, and applicable laws

We do not use personal information for unrelated advertising purposes and do not sell or license personal data to third parties.

5. Legal Basis for Processing

Where required by applicable law, H2H Enrollments relies on one or more of the following legal bases to process personal information:

  • Your consent
  • Performance of a contract or fulfillment of enrollment-related services
  • Compliance with legal or regulatory obligations
  • Our legitimate interests in operating, securing, and improving our Services, provided those interests do not override your fundamental rights and freedoms

If you have questions about the legal basis for any specific processing activity, please contact us using the details in the Contact Us section.

6. How and When We Share Personal Information

We share personal information only when necessary and in a controlled manner.

Service Providers

We may share information with trusted vendors, consultants, and service providers who perform services on our behalf (such as technology platforms, analytics, secure communications, or financial services). These providers are contractually required to protect your information and use it only for authorized purposes.

Business Transactions

If H2H Enrollments is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

Legal Requirements

We may disclose personal information if required to do so by law, court order, or regulatory authority, or if we believe disclosure is necessary to protect our rights, the safety of individuals, or to comply with legal obligations.

We do not share personal information with third parties for their independent marketing purposes without your explicit consent.

7. Marketing, Educational Communications, and Your Choices

Our communications are primarily educational and service-oriented, focused on helping individuals understand benefits and enrollment options.

You may receive communications from us if: - You or your employer requested information or services from us - You are participating in an enrollment or benefits program we support - You opted in to receive educational or informational updates

You may opt out of non-essential marketing communications at any time by using the unsubscribe link included in our messages or by contacting support@h2henrollments.com. Even if you opt out of marketing messages, we may still send you essential service-related or administrative communications.

8. Data Retention and Deletion

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, contractual, and operational requirements.

When determining retention periods, we consider: - The nature and sensitivity of the information - The purpose for which it was collected - Legal and regulatory retention obligations - Risk of harm from unauthorized use or disclosure

We may retain certain information where necessary to comply with legal obligations, resolve disputes, or enforce agreements. Details about specific retention periods are available upon request.

9. Geographic Scope of Services

H2H Enrollments operates exclusively within the United States. We do not broker, administer, or provide services internationally, and we do not intentionally transfer personal information outside of the United States.

All personal information we collect and process is handled within U.S.-based systems and in accordance with applicable U.S. federal and state privacy and data protection laws.

10. Your Data Protection Rights

Depending on your location and applicable law, you may have the right to:

  • Access, correct, or update your personal information
  • Request deletion of personal contact information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

Requests may be submitted to support@h2henrollments.com. We respond to verified requests in accordance with applicable data protection laws.

You may also have the right to file a complaint with a relevant data protection or supervisory authority.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the effective date and take appropriate steps to notify you when required.

We encourage you to review this Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

H2H Enrollments, LLC
20235 N Cave Creek Rd, Suite 104-286
Phoenix, AZ 85024-4424
Email: support@h2henrollments.com